Policy
Refunds & cancellations.
How cancelling a plan works, and when we refund a payment. Last updated 4 November 2026.
Try it free first
The Hobby plan is free, with no time limit and no card needed. You can use OverPush on a real app before you pay for anything.
Cancelling a plan
- You can cancel a paid plan (Pro or Business) at any time. In the dashboard, open Billing → Change plan and choose Hobby.
- Your paid plan keeps working until the end of the period you already paid for. After that the organization moves to Hobby and you aren't charged again.
- We don't take money automatically. Each period is a new invoice that you pay yourself, so once you cancel, no further payment is taken.
- Apps you already released keep working after you cancel, and so do the patches already on users' phones.
Changing plans
- Upgrading: the new plan starts as soon as the payment goes through. The unused part of your current paid period is taken off the price.
- Moving to a smaller plan: the change happens at the end of the current paid period. There's no refund for the rest of that period.
When we refund
A payment for a period that has already started isn't refunded, except in these cases, where we refund the full amount:
- you were charged twice for the same invoice,
- you were charged an amount different from the price shown when you paid,
- a payment went through but your plan wasn't upgraded, and we can't fix that within 2 business days.
Charges for extra patch installs are for installs that have already happened, so they aren't refunded.
How to ask for a refund
- Email support@overpush.in within 7 days of the payment.
- Include your organization name, the invoice number (it starts with OP-) and the transaction id shown on the invoice.
- We reply within 2 business days. An approved refund goes back to the original payment method (UPI, card or net banking) within 5–7 business days.
Contact
Questions about a payment: support@overpush.in, or use the contact page.